Heathlands Primary Academy

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Raising Concerns and Worries


We hope that you are happy with the school and how we support your children but occasionally things go wrong. We would always encourage you to come and talk to us so that we can try to sort things out. If you feel that things have not been dealt with to your satisfaction then we have a Complaints Policy that explain how you can make a formal complaint. We also have a Whistleblowing Policy for those complaints that meet the required criteria.



To view our Complaints Policy and our Whistleblowing Policy please click here


If you are worried about the welfare of any children you can phone Children's First Response 01202 123334 during working hours or 01202 738256  out of hours.

There is also a lot of information available on

Parents and Carers - Pan-Dorset Safeguarding Children Partnership (